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To ensure your safety, RAINN has partnered with the country's top technology and online security companies to build a hotline that is as safe and secure as current technology allows.There are four key steps we've taken to ensure the highest level of security: As the way we use technology continues to expand, RAINN’s support services are expanding, as well.Let me first start by saying that these jobs are for only.At no time will you be expected to do anything in front of a camera.In 2006, the Online Hotline was created as an extension of the National Sexual Assault Hotline, becoming the first online crisis intervention service in the United States.At the start, it was only available 2 hours per day, 2 days per week.RAINN has taken extensive measures to ensure that your Online Hotline interaction is safe and confidential.
RAINN carefully vets, trains, and monitors the performance of all staff members.
In addition, each chat is overseen by a highly trained Online Hotline Supervisor to ensure all visitors have a positive and helpful hotline experience.
When you are done chatting with the support specialist, you have the opportunity to leave feedback for RAINN about your experience with the Online Hotline. User feedback helps us to continuously improve the Online Hotline and offer a service that best fits our users’ needs.
The Online Hotline works like other instant messaging and online chat systems, but with enhanced security measures.
You'll enter a private chat with a trained RAINN support specialist and chat live by typing messages back and forth.